Last Updated: June 2026

Welcome to Dreamlight Gift & Gadget. We operate the e-commerce website https://dreamlight.bd/

Your privacy is critically important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data when you visit our Site or make a purchase from us.

1. Information We Collect

When you visit or interact with Dreamlight Gift & Gadget, we collect certain information to provide you with a seamless shopping experience.

A. Personal Information You Provide

We collect personal information that you voluntarily give us when you register on the Site, place an order, or contact customer support. This includes:

  • Identity Data: Name, username, or similar identifiers.
  • Contact Data: Billing address, delivery/shipping address, email address, and phone number.
  • Transaction Data: Details about payments to and from you, and details of products you have purchased from us. (Note: We do not directly store your credit card or mobile banking passwords; these are processed securely by our third-party payment gateway providers).

B. Automatically Collected Data

When you access our Site, our system automatically collects technical data about your equipment, browsing actions, and patterns. This includes:

  • Device & Log Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
  • Cookies: We use cookies to keep track of items in your shopping cart, remember your preferences, and understand how you use our Site. You can instruct your browser to refuse cookies, but some parts of our Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Process & Deliver Orders: To manage your purchases, process payments, arrange shipping, and provide you with order confirmations and invoices.
  • Customer Support: To respond to your inquiries, resolve technical issues, and improve our customer service.
  • Account Management: To manage your customer account and provide a personalized shopping experience.
  • Marketing Communication: With your consent, to send you updates about new product arrivals (such as smart gadgets, audio gear, and home decor), special promotional offers, or newsletter updates. You can opt out of these at any time.
  • Site Improvement: To analyze how visitors use our Site so we can optimize performance, security, and website layout.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who help us run our business:

  • Delivery & Courier Services: To hand over your name, address, and contact number so your products can be delivered to your doorstep.
  • Payment Gateways: To process secure online transactions.
  • Analytics Partners: To help us understand website traffic and usage patterns.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Your connection to our website is protected using SSL (Secure Sockets Layer) encryption, which ensures that sensitive data passed between your browser and our Site remains private and secure.

5. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • The right to access the personal information we hold about you.
  • The right to request that we correct any inaccurate or incomplete information.
  • The right to request that we delete your personal data from our systems (provided it is no longer required for legal or transactional obligations).
  • The right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: